Scheduled maintenance and new IP addresses
Scheduled Maintenance Report for Mural
Completed
The scheduled maintenance has been completed.
Posted Sep 01, 2024 - 03:00 GMT-03:00
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2024 - 22:00 GMT-03:00
Scheduled
As part of Mural's continuous cycle of improvement and security enhancements, we are upgrading our hardware infrastructure on September 1st 2024 at 01:00 am UTC. The maintenance window will last up to 06:00 am UTC.

This infrastructure change includes adding several new IP addresses to our public IP pool.

If your organization has not implemented outbound IP-based traffic filters, this change will not impact your usage of Mural. Your users may experience a temporary disconnection from our servers at the time we make the switch over to our new infrastructure, however they will be automatically re-connected.

If your organization has implemented outbound IP-based traffic filters, your IT team will need to add the following IP addresses to your filters:

US data region:
40.85.190.213
13.92.239.188
40.85.185.131
40.86.189.61
40.86.189.15
40.86.188.216

EU data region:
20.218.33.73
20.218.33.64
20.218.33.69
4.185.59.254
4.185.59.155
4.185.59.187

AU data region:
20.11.97.253
20.11.98.23
20.11.97.245
52.255.32.253
52.255.37.57
52.255.32.175
Posted Aug 12, 2024 - 11:13 GMT-03:00
This scheduled maintenance affected: Mural Application (Mural Database).